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Open liga8et Legal details before access

liga8et Legal sets out how we handle account access, personal data, payment records and policy requests for you in Indonesia.

Account termsData handlingLocal-law accessPolicy contact
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POLICY CONTACT

Use the right path for Legal questions

A clear contact route helps you resolve a Legal question without sending account details through the wrong channel. Start with the policy contact path attached to your account area, then include the phone number linked to your account and the relevant payment reference if your request concerns DANA, OVO, GoPay or QRIS. We keep the request focused on access, data, account closure or policy wording so our support team can direct it correctly.

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Account access

If phone verification or a local-law access condition stops your account flow, send the issue through the account support path. Include the exact message shown on your device, and we can identify whether the request concerns eligibility, missing details or a security check.

Payment records

For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, provide the transaction reference rather than sharing a wallet PIN. We use that reference to locate the record and explain the status connected with your account.

Data requests

To ask about stored account data, correction, access or closure, use the policy contact route and state the request in plain English. We may ask you to complete account verification before discussing private records or applying a change.

DATA HANDLING

See how Legal protects your account trail

Legal is also about the practical records created when you sign in, verify your phone or request a payment status check.

Account data

We handle the details you submit for account creation and phone verification so we can connect your access request with the correct account. Keep your contact details current; a mismatch can delay a request involving account ownership or a payment record.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us connect a transaction enquiry to your account without asking for a wallet PIN. Bank transfer and virtual account enquiries may require the bank reference and the account holder name used for the request.

Cookies

Cookies can keep your session and policy preferences working between pages. Browser settings let you remove or restrict them, but changing those settings may sign you out or require another phone verification step when you return to your account.

Account security

We may pause an account change when the request does not match your verified details. Do not share passwords, wallet PINs or one-time codes with anyone claiming to handle a Legal request; use the account support path instead.

Retention

We retain account and transaction records for the period needed to operate the account, address disputes, meet applicable legal duties and protect the service. The exact period can depend on the record type and the law applying to your access.

Policy changes

When policy wording changes, we place the revised text in the relevant policy area and identify the affected subject. If you want a correction or clarification, contact us with the section name and your verified account details.

Find answers about liga8et Legal

These Legal answers cover the questions we expect you to ask before opening an account or requesting a change. They explain local-law access, account verification, payment records, cookies, data requests and closure in direct terms. If your situation does not match an answer, use the policy contact route with only the details needed to identify your account.

The liga8et Legal page covers account access, phone verification, data handling, cookies, payment records, policy changes and account requests. It also explains how to contact us when you need correction, clarification or closure. Access depends on local law, so check the stated condition before opening an account.

No. Access depends on local law and on the account details you provide during verification. Where local law permits, you can continue through the displayed account path. If the page shows an access condition or your details do not match, contact support rather than attempting to bypass the step.

Phone verification helps us connect the person requesting access with the correct account and reduces changes made by someone else. It can also be needed before we discuss private data, payment references or closure. Keep your phone details accurate and do not share one-time codes with another person.

We use the payment reference and account details to investigate a status or ownership question. Send the reference through the policy contact path, but never send a wallet PIN or one-time code. Bank transfer and virtual account enquiries may also need the matching bank reference and account name.

Yes, you can contact us through the data request path and state whether you want access to, or correction of, account details. We may verify your phone and account ownership first. Include the relevant field or policy section, and avoid sending unrelated private documents.

Cookies may keep your session and policy settings available while you move through the account area. You can restrict or remove them in your browser, but doing so may sign you out or trigger another verification step. The Legal wording remains available through the policy path.

Use the account or policy contact route and request closure in clear English. We may verify ownership before acting, and transaction or legal records may remain for the period required by applicable law. If access is restricted, tell support the exact message shown on your device.

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